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SIA Licensed Door Supervisors

Security Industry Authority SIA licensed door supervisors are of paramount importance. They are primarily required to work within the entertainment and leisure industries and so an adaptable nature and an ability to multi-skill are crucial. Door supervisors work within many licensed venues and environments including bars, clubs, theatres, cinemas and festivals as well as outdoor and sporting events. Hence, today’s door supervisor is required to deal with a variety of situations and event spaces.

The perception of the security industry has changed dramatically. The stereotypical “bouncer” image where you had to “look the part and handle yourself” is no longer relevant. Achilleus’ door supervisors operate in line with current industry guidelines and best practice including BS 7960:2009 – the official British Standard for Door Supervisors.

Training, Appearance & Skill Counts

SIA Door Supervisors must be customer and visitor-friendly, approachable, have excellent communications skills and be able to meet and greet your customers or guests. At the same time, a door supervisor must also be able to professionally handle conflict situations, diffusing a scenario before it escalates.

Today’s door supervisors must be good communicators and presentable with qualifications in:

  • NVQ Level 2 in Door Supervision
  • Customer service (Level 2 NVQ) Communication
  • Conflict management (Level 2 City and Guilds)
  • Problem solving
  • Crowd management/Spectator safety (Level 2 and 3 NVQ)
  • First aid (Basic and First Aid at Work)
  • Physical intervention (Level 2 City and Guilds)
  • Physical Restraint (Level 2BTEC)
  • Searching (Level 2 NVQ)
  • Health and safety (Level 2 NVQ)
  • Supervisory skills (Level 3 NVQ)

In addition to the above, all Achilleus door supervisors have a working knowledge of risk management, law and prevention of terrorism. These skills and others can be expected of an Achilleus door supervisor.

Screening & Vetting Policy

All Achilleus personnel are all screened to the highest industry levels & beyhond. Our SIA licensed door supervisors are professional, highly trained and screened to a 10-year standard in line with BS 7858:2012.

Your Needs

Whether you require door supervisors to meet and greet customers, answer visitor queries about your event or venue, give directions or manage access control, prevent unauthorised access or remove unsuitable visitors, Achilleus provides reliable, customer focused, trained and smart staff that can adapt and cope with a multitude of tasks. Our licensed door supervisors are motivated individuals that are able to work not only as part of a team but also under their own guidance and initiative. For full details of our vetting and screening policy, please Click Here.

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